Introduction
1.1 We are committed to safeguarding the privacy of our website visitors and service users at Deluxe Skin Clinic.
1.2 This policy applies where we act as a data controller in relation to the personal data of our website visitors and service users, determining the purposes and means of processing that personal data.
1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for providing our website and services, we will ask for your consent when you first visit the site.
1.4 Our website includes privacy controls that allow you to specify your preferences regarding how we process your personal data, including whether you wish to receive direct marketing communications.
1.5 In this policy, “we”, “us”, and “our” refer to Deluxe Skin Clinic.
How We Use Your Personal Data
2.1 We may process the following types of personal data:
- Usage data (e.g., IP address, browser type, geographical location)
- Account data (e.g., name, email address)
- Profile data (e.g., name, address, contact details)
- Service data (e.g., personal data collected during the use of our services)
- Transaction data (e.g., payment and contact details)
- Communication data (e.g., metadata and content of any correspondence)
2.2 The legal basis for processing your data may include:
- Legitimate interests (such as improving our services)
- Contractual necessity (to provide you with services or goods)
- Consent (for marketing communications)
- Compliance with legal obligations
2.3 We may process personal data to provide and improve our services, ensure the security of our systems, communicate with you, and for record-keeping purposes.
Providing Your Personal Data to Others
3.1 We may disclose your personal data to our professional advisers, service providers, or subsidiaries, where necessary, to manage our services, risks, or legal claims.
3.2 Financial transactions on our website may be handled by payment service providers, and we will share relevant transaction data as necessary for payment processing and refunds.
3.3 In certain instances, we may share your enquiry data with third-party suppliers to offer and market services to you. Any third party will provide their privacy policy governing the use of your personal data.
International Data Transfers
4.1 In some cases, your personal data may be transferred outside the European Economic Area (EEA). We ensure that these transfers are protected by appropriate safeguards, such as standard data protection clauses approved by the European Commission.
Retaining and Deleting Personal Data
5.1 Personal data will be retained for as long as necessary for the purposes outlined in this policy or as required by law. Typically, this retention period will not exceed one year unless otherwise legally required.
5.2 We may retain your personal data longer if necessary for compliance with legal obligations or to protect your vital interests.
Your Rights
7.1 Under data protection law, you have the right to:
- Access your personal data
- Request rectification or erasure of your personal data
- Restrict or object to processing
- Data portability
- Lodge complaints with a supervisory authority
- Withdraw consent for processing
7.2 To exercise your rights, please contact us using the details provided below.
About Cookies
8.1 Cookies are small text files stored on your browser that help improve your experience on our website. We use cookies for authentication, personalization, security, and analysis purposes.
Managing Cookies
11.1 You can manage or delete cookies using your browser settings. Blocking cookies may impact your ability to use all features of our website.
Permanently Remove Your Personal Data
12.1 You can request the removal of your personal data from our database at any time by emailing us at info@deluxeskinclinic.com. You may also request to update or correct any information we hold.
Our Details
13.1 This website is owned and operated by Deluxe Skin Clinic.
13.2 Our principal place of business is at 3 Marsham Way, Gerrards Cross, Bucks, SL9 8AB.
13.3 You can contact us:
- By post at the above address
- Using our website contact form
- By telephone, using the number published on our website
- By email, using info@deluxeskinclinic.com
Data Protection Breach
14.1 We have appointed a Data Protection Officer responsible for ensuring compliance with GDPR regulations.
14.2 In the event of a data breach, we will take all necessary steps to investigate and resolve the issue. Affected individuals will be notified promptly, and the relevant authorities will be informed.